Do you need assistance and want to get in touch with us? Here’s how:
Online chat
For quick contact, write to us in the website chat, which is active from Monday to Friday, 9 a.m. to 1 p.m. and 2.00 p.m. to 4.00 p.m.
Telephone
Call us at +39 0444 1278400 Monday to Friday, 9:00 a.m. to 1:00 p.m. and 2:00 p.m. to 5:00 p.m.
Or we will call you, book your appointment here
You can send us an email to and we will get back to you as soon as possible!
Assistance while travelling
If you are travelling and need assistance, call the dedicated number you will find in your holiday information material.